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Representative Sample of Participant Comments about
The PAF Technique

    • This is the first feedback tool I feel good about, as I know what to do, and have a simple formula to follow. I have tried it successfully 3 times since our training … and am thrilled with the results. Thank you for this wonderful approach that I find both easy to use, and staff respond well to.

    • PAF is a great approach for real and practical situations.

    • Provided a logical process to follow, which makes sense and will result in providing positive and effective feedback. Confidence to tackle the most difficult staff and situations.

    • Able to “buy” into this concept completely. Very good content.

    • I liked that this material was applicable to real life situations.

    • This technique is going to help me to deal much more positively with my staff. I feel I can handle situations far more effectively with this approach and prevent escalation to discipline.

    • Simple and effective process!

    • Nice to have a new/alternative approach to deal with difficult situations.

    • Provided a quick, concise tool that we as managers can use. To the point and specific.

    • PAF is an outstanding tool and I look forward to using it.

    • Common sense approach. Offered us a great tool to have & use when needed.

    • I find PAF an excellent tool to start difficult conversations with other managers … PAF helps me take the subjective, emotional parts out of the conversation.

    • The PAF technique will create better managers. It gives a process to follow that will allow the manager to give effective feedback to staff and will ultimately enhance the organization’s ability to meet their goals.

    • Excellent concept & idea.

    • Very valuable tool to help me as a manager.

    • Much better way of resolving problems.

    • The PAF Technique offers a great model to help communicate difficult message to employees and coworkers.

    • I think it is a very useful tool. It’s easy to see how something negative could become positive. Thank you.

    • I think this technique will be helpful – I can envision better results than using past practices and more common methods of evaluating.

    • Very valuable tool to help me as a manager.

    • This should open the door to what could otherwise be difficult conversations. Takes away defensiveness. Excellent.

    • Gave me a tool, a structure to use.

    • Great tool. Loved it!

    • Excellent tool to deal with managing employee’s behaviour.

    • Very N.B. [non-bull****] help in providing effective feedback. Helping with the tough conversations.

    • More clearly defines how to deal/talk with staff.

    • Yes absolutely! [it is relevant to my career development and my performance in work responsibilities]. Helpful formula to use so I know where to begin.

    • I can apply the technique right away at work.

    • Tool that can be applied to different strategies when giving feedback to people.

    • Simplicity of concepts in materials I can use.

    • Liked being able to use “real life” situations as scenarios.

    • Extremely beneficial. Look forward to applying it right way.

    • Yes, I will use this in my workplace especially when I do career development.

    • I think it will be very helpful and I do plan to use it.

    • This course is very practical & applicable to managers.

    • Course is gold!

    • The day flew by and it was enjoyable, interesting, productive. Excellent group discussions.

    • I liked being able to bring my own situations (real life) forward and practice what to say.

    • I wish I had it when I had a team. I just started an assignment without a team.

    • Well planned and organized info that will be used throughout my management career

    • Straightforward talking.

    • This should be a core course!

    • Good variety, role playing practical solutions to issues.

    • Made me think outside the box.

    • Excellent content. Like the fact we can contact for more info and/or consultation for further assistance.

    • Great material.

    • Like the real life examples, roleplaying and printed material.

    • Provided valuable tools for the “tool kit”. Met all objectives identified in the a.m.

    • Working examples were good.

    • Exercises were practical and could relate to scenarios.


 

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